The central destination for Australian & New Zealand contact centre professionals.
Its easy to have a negative perception of what it must be like working in an Australian call centre. The media constantly portrays the ‘chicken pen’ mentality with rows of rows of call centre agents all working in a line with a supervisor hovering over their head with a whip. Need a toilet Break? Only in….
Australian Utility Week has a huge focus on the Customer Experience and there is a great offer for CCC Readers!
TCN currently have a great offer for new customers including free inbound calling for two months.