CX & Call Centre Industry support
CX & Call Centre Industry support Sub Categories
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ContactCenterWorld is The Global Association for Contact Center & Customer Engagement Best Practices. Today we have over 169,177 corporate ‘individual’ members have joined the association’s website ContactCenterWorld.com
We provide a range of services to support contact centres across the globe including world class research, benchmarking, awards programs, network gin opportunities, news, articles and best practice ideas.
The Auscontact Association is the united voice for the contact centre industry in Australia, connecting people, industries and organisations, locally and globally, to deliver excellence in customer contact experience.
As a not-for-profit organisation, Auscontact’s key role is to provide its members with a professional infrastructure for industry information, education and training, networking, and skills sharing; to represent the industrys interests and views on key public policy issues; and to promote, support and champion growth, innovation and success at every level in our industry individually, organisationally and regionally.
Auscontact is lead by industry people for the advancement of the industry. Currently, Auscontact represents businesses from private and public sectors including banking and finance, IT&T, insurance, travel, manufacturing and transport and retail.
The Contact Centre Institute of New Zealand (CCiNZ) was established to fill the need for a transparent and coordinated national body to support, educate and engage professionals in the New Zealand contact centre industry. Established in April 2009 our purpose is clear:
To support, educate and engage Contact Centre professionals in New Zealand.