Contact Centres in Australia can be very diverse - from performing customer service functions, sales, collections, telemarketing, account management, emergency services, health care and more.
This page is to educate those within and outside of the contact centre industry how complex and critical to our community the roles contact centres play and the amazing career opportunities that they can provide. Its also a chance to show off what your contact centre does!
Like to feature your contact centre? Submit an Inside Contact Centre Article here.