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All our articles covering contact centre headsets on Contact Centre Central

quality headsets

Quality Headsets – the forgotten critical component

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Though seemingly insignificant in comparison to other greater influences on customer experience, the humble headset plays a pivotal role in delivering the highest level...
call centre headset

What’s next with headsets?

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What's next with headsets is not often a question you hear often.  The humble headset is crucial to the contact centre experience however its often a neglected piece...
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