Simple . Intelligent . Connected
Quality Connex ensures these 3 words are echoed in all the products and services that we deliver. Through the combined experiences of not only the founders but more importantly our customers, as we are an ever evolving organisation that has the ability to change and adapt various services and technologies to our customers needs and what the industry demands.
We deliver and provide platforms and services which increases customer experience, improve agent and management productivity and enhances sales. Through our consulting services we benchmark, advise and collaborate with our customers on all matter of customer service through to sales. We use this knowledge and turn it into products which our customers can benefit from.
We allow our customers to create and deliver excellence.
Today, the voice of the customer has never been louder with social media either elevating a brand or damaging it within seconds of an interaction. As a result, each of your contact centre agents can have...
|Last Updated||August 27, 2017|
At Quality Connex we provide reliable and up-to-date contact centre software that sits natively within Salesforce, to help you deliver outstanding customer engagement and optimise agent efficiency. Native...
|Last Updated||July 8, 2017|